When UIB was established in Singapore in 2014, the aim was to solve the problem of information overload. The solution was to integrate all the various communication channels used today - such as e-mail, voicemail, texts, social media and messaging and chat apps - into a single application so that all news and messages could be grouped together in a standardized inbox. To achieve its goal, UIB developed the UnificationEngine - the first AI dialog platform with cognitive IoT capabilities, and one that leads the world. It is designed to efficiently integrate all connected devices, whether in a smart home, smart factory or smart city, and thus support seamless communication between people, IT systems and machines.

The brand-new IT trade fair for SMEs - UIB is unveiling the conversational AI technology it has developed based on its UnificationEngine: SmartContact. This cloud-based middleware has been designed to use chatbots and artificial intelligence in written and even spoken communication to support a cross-channel, dialog-based user experience. What's more, users don’t need to download an app or install a hardware hub. Through this patented, out-of-the-box solution, UIB aims to help SMEs lower costs, boost sales and impress customers. Thanks to UIB’s integrated API (application programming interface), getting in touch with a company should soon be as easy as catching up with a friend. SmartContact can be used in customer care, accounts management, technical support, product registration and many other applications.

UIB Holdings Pte. Ltd. (D-73650 Winterbach)
Website: www.uibgroup.com/